Guidelines (AAP, USPSTF, NCCN, etc.), best practices (PCMH, etc.), outcomes and quality management, all point to the idea that important patient self-report information can, and should be, gathered at every visit.
Patient-centered care starts with patient input. Meet requirements using apps to combine self-report clinical, outcomes, quality and business measures into a single screening interview, gathering critical information at every visit. Once you have patient input in an electronic format, the rest is easy.
While it is easy to see the value of gathering more patient input, the reality is that screening is time-consuming and expensive. Eliminating paper and getting staff out of the loop overcomes these hurdles. Universal screening and apps enable clients to do their own data entry. Staff simply pulls up a client and hands off the tablet. Apps do the rest of the work.
Similar to replacing paper charts, electronic screening replaces paper questionnaires. The cost to purchase paper and print questionnaires is typically $0.10 per page. You have to file and scan the page(s) for documentation purposes and then to access its information you have to retrieve the page(s) and scan through to the desired information. Alternatively you have to scan the paper into a file repository and then attach the file to the clients record. Either way it’s expensive. Often the entire cost of electronic screening is less than just the cost of producing and handling paper.
Clients Do The Data Entry
Use your clients as a resource and have them do the data entry for you. It’s a simple idea, but crucial to being able to benefit from electronic processing. Having patient data in an electronic format opens up a range of capabilities. For example, you can route data and reports directly into the or do analysis and reporting with a few more clicks. Having clients self-report, not only eliminates data entry costs, but enables you to get the full value from your patient data.
Apps Do The Work
Using apps you can implement screening sites In-the-Office, At-Home through portals or personal apps or use screenings from other connected practices, agencies and portals like ASQ Online. Error-free data and reports can be routed into your , a data warehouse, or simply output to a printer or file. Based on permissions you can coordinate care with other practices or agencies and share data for analysis and data mining. Once your clients do the data entry, apps do all the work.
You would think that screening with several measures would be more difficult than a single measure. Actually it’s easier and here’s why. Staff has to spend time figuring out when to administer the single measure. An easier solution is to establish screening protocols and perform universal screening. Let the apps figure out which screening measures to administer. All staff has to do is pull up the client and go.
Practices and agencies need to meet their clients where they are at. Some clients will always wait to be screened In-the-Office. Some will prefer to do their screenings At-Home using a browser through a portal, while others will prefer to use a personal app. Providing all three options expands reach for the practice or agency. Sharing screenings between practices and agencies in a Community Network, for example Primary Care, Child Care and Public Health, expands reach even further.